Family First Primary Care

SMS Terms & Conditions

Effective Date: [Insert Date]

By providing your phone number and opting in, you agree to receive text messages from Family First Primary Care related to your healthcare.

Purpose of Text Messaging

We may send SMS/text messages for:

• Appointment reminders
• Scheduling updates
• Billing notifications
• General healthcare communication

Messages will not include sensitive medical details unless you have provided explicit consent and communication is appropriate under HIPAA guidelines.

Message Frequency

Message frequency may vary based on your care needs; however, you will not receive more than 10 messages per month.

Opt-In Consent

By submitting your phone number through our website, intake forms, or in-office registration, you consent to receive SMS messages from Family First Primary Care.

Consent is not a condition of treatment or purchase.

Opt-Out Instructions

You may opt out at any time by:

• Replying STOP to any message
• Contacting our office directly

After opting out, you will no longer receive text messages unless you re-enroll.

Help & Support

• Reply HELP to any message
• Call our office at (706) 383-6256

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Privacy & HIPAA Compliance

Family First Primary Care is committed to protecting your privacy in accordance with HIPAA.

• Your Protected Health Information (PHI) is securely maintained
• We use appropriate safeguards for all communications
• We do not sell or share your mobile information for marketing purposes

Carrier Disclaimer

Message delivery is subject to your mobile carrier and is not guaranteed. Carriers are not responsible for delayed or undelivered messages.

Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.